Technical Requirements
To be successful in this role, you will require:
* Prior experience working in a Senior role within pre-sales/Embedded Architect.
* Experience in providing a high level of technical advice and expertise to support, identify and maintain architectural integrity of a deployed customer ICT environment specialising in Cloud technologies including Cloud Contact Centre technologies.
* Experience in a Managed Solutions environment including maintaining large corporate networks.
* Tertiary qualifications in IT or Engineering field, Industry certifications from Cisco, Genesys, NICE CXone and Microsoft advantageous.