Job Details
* Desktop Support Technician Role:
This role involves providing technical assistance and support to customers with desktop-related issues.
Responsibilities:
* Maintaining and repairing desktop hardware, including computers and related peripherals.
* Utilizing Active Directory and Office 365 for effective system management and organization.
* Ensuring high levels of customer satisfaction through prompt and professional service delivery.
The ideal candidate will have strong problem-solving skills, experience in service operations, and tertiary qualifications in Information and Communication Technologies (ICT).
Key Skills and Qualifications:
* Tertiary qualifications in ICT.
* Strong problem-solving skills.
* Experience in service operations.
Excellent customer service and communication skills are also essential for success in this role. Strong team players with a positive attitude and ability to work under pressure are highly regarded. The selected candidate will be an integral part of our dynamic team.