Job Title: Logistics Coordinator
In this role, you will be responsible for handling logistics operations, including dispatch and subcontractor management across multiple contracts.
* Dispatch work orders through the designated system to ensure timely completion of high-priority tasks.
* Multitask effectively while managing multiple contracts.
* Assist with inbound calls from relevant contracts and respond to subcontractor inquiries.
* Communicate with site supervisors for job allocation and action Freshdesk tickets.
* Contribute to team success by achieving key performance indicators (KPIs) and optimizing work order outcomes.
* Provide excellent customer service and match customer needs to solutions.
* Maintain and update databases, spreadsheets, and documents.
To be successful in this role, you must demonstrate previous experience in a similar position. You should possess strong communication skills, be tech-savvy, and comfortable using various systems. You should also be confident in handling objections, establishing rapport with customers, and resilient when dealing with challenging situations.
Ventia is a leading infrastructure services company operating across Australia and New Zealand. We pride ourselves on working smart, safely, and sustainably. Our clients are the owners and operators of critical assets that serve our local communities.
We value diversity and believe our people's diverse experiences, talents, and cultures enrich our organization. We strive to provide a safe and positive environment that offers equal opportunities for individuals from all backgrounds.