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Team leader – car park operations

Hobart
City of Hobart
Posted: 19 February
Offer description

Group and Team: Economic Development Group, Parking Team
Location: Argyle St Car Park
Employment status: Permanent/ Full-time
Classification: Municipal Officer Level 3
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $91,138 to $93,969 per annum + 13.5% superannuation.

About the role

This role contributes to the success of the City by leading the efficient, customer‑focused operation of our multi‑storey and permit car parks. You’ll guide a dedicated team, ensure smooth daily operations, oversee high‑quality service at customer counters, and drive continuous improvements in how we manage parking services across the city.

Role accountabilities include:

* Lead the Car Park Operations team to ensure strong performance and compliance with legislation.
* Review and improve operational guidelines, policies and procedures.
* Oversee daily physical, financial and mechanical operations of multi‑storey and permit car parks.
* Support staff through coaching, training, performance reviews and, when needed, disciplinary actions.
* Contribute to annual planning and budgeting for parking services.
* Work closely with the Manager Parking Services to ensure clear communication across parking teams.
* Build a professional, customer‑focused team of Parking Officers.

Learn more about the role in the position description: Team Leader – Car Park Operations PD

About you

You bring strong leadership experience, sound judgement, and the ability to work confidently within legislation and policy frameworks. You are skilled at guiding teams in an enforcement environment, resolving conflicts, preparing accurate reports, and making informed decisions in challenging situations. Your communication, professionalism, and commitment to high performance help you support both your team and the community.

You will be successful in this role if you have:

* Diploma level or higher qualification in Business or a related field and/or demonstrated equivalent experience in a customer/client service leadership role.
* Current Registration to Work with Vulnerable People.
* Current Driver license

Desirable

* Implement Traffic Management Plans
* Chief Fire Warden
* Provide First Aid
About us

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We recognise contributions to our workforce and offer:

* Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
* Flexible work arrangements.
* A wide range of leave entitlements.
* Health and Wellness programs, including onsite gyms.
* Discounted membership at Doone Kennedy Hobart Aquatic Centre.
* Ability to purchase additional leave after 12 months of service.
* An Employee Assistance Program that offers onsite visits.
* Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

Learn more about what the City of Hobart can offer you.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.

Learn more about our vision, mission and values.

How to apply

If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today!

If you require any further information specific to this role, please contact Andrew Pike (Parking Services Manager) on 03 6238 2*** or email ***********@hobartcity.com.au

All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to ***********@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.

Applications close 11:59 pm Sunday 8 March 2026.

Before you begin

You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.

Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.

To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead:

* Applicants are required to declare they hold the required documentation/licence, and
* Originals will be sighted by People and Culture on the first day of work as a condition of employment.
Selection process

Candidates are initially selected for interview based on the details provided in their application.

The City of Hobart assesses all applications based on merit.

Positions are filled, based on how well the successful candidate meets the requirements of the position.

Learn more about the selection process on our website.

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