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Admissions and booking officer

NSW Health
Posted: 11 March
Offer description

Looking for a meaningful admin role where your work directly supports patient care?

Employment Type: Permanent Part Time

Position Classification: Admin Officer Level 3

Remuneration: $35.84 - $36.96 per hour + superannuation

Location: Tamworth Hospital

Hours Per Week: 20 hours

Requisition ID: REQ641125

Closing Date: Sunday the1st of March

About The Role

An exciting opportunity exists within the Patient Services Department at Tamworth Hospital for a Permanent Part Time Admissions and Bookings Officer.

This role supports the Elective Surgery Waitlist and is responsible for coordinating administrative processes from referral through to admission.

This Is a Job Share Position, Working

0800 – 1630 Thursday and Friday0800 – 1630 alternate Wednesdays

There is also the opportunity to work additional days covering planned and unplanned leave within the Admissions team.

Strong teamwork and communication skills are essential to ensure a smooth and collaborative working relationship with your job share partner and the broader team.

Key Responsibilities

Process Requests for Admission (RFA)Manage patient data entry within the patient administration systemRespond to patient, visitor and staff enquiries (including phone enquiries)Monitor shared Outlook inboxesCollate and prepare documentation for filingSupport workflow across multiple areas within Patient Services

This is a dynamic, fast-paced role requiring strong organisation, accuracy and attention to detail.

Where You'll Be Working

Tamworth Hospital is one of the New England region's largest hospitals, recently refurbished with modern facilities and a wide range of specialty services including Orthopaedics, Theatres, ICU, Paediatrics, Dialysis, Rehabilitation and Medical services.

You will work within the Patient Services team as part of Hunter New England Local Health District, alongside the Patient Services Manager/Team Leader, Patient Liaison Officer, Cashier and Admissions and Bookings colleagues.

Benefits

4 weeks annual leaveAllocated Day Off (ADO) each month11% superannuationSalary packaging options: up to $9k living expenses + $2.6k meal & entertainment + novated leasingFitness PassportEmployee Assistance Program (EAP) for staff and familyLong service leave and paid parental leave (as per NSW Health policy)

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Georgia Grimley on

Additional Information

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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