Patient Admissions Manager – Full Time
Salary: $95,000–$110,000, dependent on experience.
About the Role
This is an exciting opportunity to shape the administrative function from the ground up.
You will lead and manage the Hospital's Patient Admissions and Clerical Services, ensuring efficient, accurate, and patient-focused admission and discharge processes while supporting clinical teams and optimising revenue and workflow outcomes.
Key Responsibilities
Lead and manage the Patient Admissions team, including Ward Clerks, Admissions Clerks, Bookings Clerks, Receptionists, and Concierge staff.
Establish, execute and maintain a streamlined, efficient patient admission and discharge process aligned with key performance indicators.
Oversee daily clerical operations across wards, theatres, and reception.
Collaborate with Medical Records, HIM/Coders, and Revenue & Billing teams to support timely patient billing and contract management.
Develop, implement, and review workflows, policies, and procedures.
Ensure Hospital Reception is sufficiently manned across designated hours and all emergency calls and codes are prioritised.
Human Resources Management
Manage staff rostering, leave, recruitment, performance management, and payroll authorisation.
Coordinate staff training, induction, mandatory competencies, and emergency code training.
Ensure compliance with legislative, safety, quality, and governance requirements.
Promote a culture of safety, accountability, continuous improvement, and excellent patient service.
Essential Selection Criteria
Demonstrated experience in a private hospital environment, including private health fund claiming.
Proven leadership experience supervising administrative staff, including rostering, recruitment, and performance management.
Strong knowledge of hospital patient administration systems and medical records.
High-level organisational skills with the ability to manage competing priorities.
Excellent communication and people skills, with a strong customer service focus.
Advanced level of computer literacy and meticulous attention to detail.
Commitment to the vision and values of Aegis Health.
Desirable
Experience with FYDO or other Patient Management Systems.
Knowledge of Health Fund Contracts.
Experience in quality improvement and process optimisation initiatives.
Pre-Employment Requirements
Verification of eligibility to work in Australia.
Police check clearance.
Working with Children Check (if applicable).
Pre-employment health assessment.
How to Apply
If you are an organised and compassionate professional looking to contribute to high-quality healthcare, we would love to hear from you.
Visit our website for more information: Aegis Health.
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