$67,504.32 - $80,330.12 + 12% Superannuation
Inner West Council (IWC) is among Sydney's larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city's most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to join in on our journey towards becoming the best council for our community.
The community is at the heart of IWC, and our values of Integrity, Respect, Innovation, Compassion and Collaboration are at the centre of everything that we do.
We offer flexible career life balance with hours that allow you to relax and recharge. We offer a variety of flexible work arrangement options (e.g. flexible hours and working from home) where appropriate giving you even greater quality of work life balance.
Permanent employees benefit from our great value gym membership from $18.65/week giving access to a vast network of gyms in Sydney.
About the role
As the Business Administration Officer, you'll play a pivotal role in keeping the Engineering Directorate running smoothly and responsively. This is a hands‐on, people‐facing role where no two days are the same, perfect for someone who thrives on organisation, collaboration and delivering excellent customer service.
You'll provide high‐quality business and administrative support to managers, coordinators and technical teams, ensuring systems, processes and reporting are accurate, efficient and continuously improving. Acting as a key point of contact for customer and community requests, you'll help ensure enquiries are tracked, responded to and resolved in line with Council service standards and KPIs.
Working closely with colleagues across the Engineering Directorate and the wider Council, you'll support operational planning, performance reporting, procurement, records management and community engagement activities. You'll also contribute to improving systems and work practices, helping the team meet its operational commitments while delivering positive outcomes for the Inner West community.
This role suits someone who enjoys balancing detail with big‐picture thinking, you're comfortable managing competing priorities, working autonomously and supporting others to do their best work. If you're community‐minded, solutions‐focused and enjoy being the go‐to person who keeps things moving, this role offers a meaningful opportunity to make a real impact.
Remuneration
$67,504.32 - $80,330.12 + 12% Superannuation
Skills, experience and qualifications
* Significant experience providing business administration support in a technical service environment.
* Knowledge and skills in contemporary office management practices.
* Strong interpersonal communication skills.
* High level commitment to effective customer service.
* Well‐developed ICT skills, including demonstrated experience with word processing, spreadsheets, databases and customer request management systems and an ability to learn new systems.
* Demonstrated ability to identify and implement new and innovative work practices, resulting in increased productivity and service provision.
* Demonstrated ability to self‐manage a high and varied workload, organise priorities and work effectively in a team environment, with minimal supervision.
Closing date
Sunday 6 April 2026, 11:30PM
We encourage you to submit your application as soon as possible. Due to the anticipated high volume of applications for this role, the advertising may close sooner than stipulated.
How to Apply
We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position. Council is an equal opportunity employer and welcomes all applicants. Please advise us within the application if you need support, reasonable adjustments to participate successfully in the recruitment process.
All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.
Eligibility for employment/Pre employment Checks
Successful applicants must be eligible to work in Australia and agree to provide information for pre‐employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver's Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role). Copies of any sighted documents will be kept by IWC for its records as proof of verification.
Inner West Council is proud to be an inclusive and equitable employer
We welcome applicants from all backgrounds and experiences and are committed to reflecting the diversity of our community. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse communities, LGBTQ+ people, veterans, young people, and mature age workers.
This commitment to diversity and inclusion is one of the many reasons we were named the 2023 AR Bluett Award Winner as the most progressive council in NSW. We're also proud recipients of the 2023 Australian Business Awards Employer of Choice and the 2025 NSW Local Government Excellence Award for Organisational Diversity and Inclusion.
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