Sales process specialist (newcastle)

Bradken is equipping the resource sector to sustainably advance society.

As a Sales Process Specialist, you will bridge strategy and execution, aligning tools, data, and workflows that empower our sales teams and elevate the customer experience.

• Your Impact – You will design and refine the systems and processes that fuel growth, enabling global sales teams to deliver with clarity, consistency, and efficiency.
• You will define and document global sales workflows that support streamlined, customer‐focused operations across business units and regions.
• You will maintain a central process repository, ensuring version control and accessibility across teams and time zones.
• You will lead change management for new or updated processes, developing and conducting training, driving adoption, and ensuring success sticks.

• You collaborate with stakeholders in Sales, IT, Engineering, Legal, and Supply Chain to ensure aligned, end‐to‐end sales processes.
• You develop enablement materials step‐by‐step guides, quick‐reference tools, and training modules that translate complexity into clarity.
• You proactively identify bottlenecks and improvement opportunities, leading initiatives that enhance both customer and user experience.
• You establish process governance frameworks that balance global consistency with local flexibility.

• Bachelor's degree in Business or a related field
• Salesforce Administrator Certification (highly desirable)
• Strong experience with CRM platforms (especially Salesforce) and ERP systems like Epicor, with a proven track record of process and system alignment
• Skilled in process mapping, change management, and sales lifecycle optimisation
• Deep understanding of sales operations, customer enablement, and the intersection of people, process, and technology
• Experience in a manufacturing or industrial environment preferred

This role is based in Newcastle, Perth, Brisbane, or Adelaide.

• Safety first environment and mindset
• Flexible work options
• Competitive Total Reward Packages
• Global and local recognition programs
• Paid Parental Leave
• Learning and Development focus
• Education assistance
• EAP for you and your family
• Community Involvement program

WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES.

Bradken is an Equal Opportunity Employer committed to fostering a diverse, inclusive, engaging, and flexible environment for our employees. We believe that great things happen when individuals are empowered to bring their authentic selves to work. All employment decisions will be based on merit, competence, performance, and business needs.