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Location: Yarra Falls, Melbourne (Hybrid)
In this position, you’ll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
We are seeking a passionate Test Analyst to be part of our Global team! If you love exceeding customer expectations and delivering innovative solutions, this is the opportunity for you. Work in a fun and rewarding environment where you can make a real impact on quality and excellence. We can’t wait to welcome you!
Computershare’s Utility Services provides end-to-end managed services and solutions to Utility clients. We consult, design, build, and orchestrate smart solutions across traditional and emerging channels to help utility clients drive increased customer engagement and optimize operational efficiencies.
A role you will love
Join our dynamic team as a Test Analyst! Here, you’ll be part of a supportive and close-knit team, where collaboration and innovation thrive. You will report directly to the Test Manager and play a crucial role in delivering a significant end-to-end project that makes an impact.
Some of your key responsibilities will include:
1. Designing, developing, and documenting comprehensive testing plans, test cases, and test data
2. Conducting hands-on software test execution and working towards completion of testing within the agreed timelines of the planned cycles
3. Managing defects including logging new defects, proactively working with others to resolve the defects, and updating defect status for accurate progress reporting
4. Delivering testing efforts within forecasted estimates and communicating any risks early
5. Ensuring client satisfaction through quality testing
What will you bring to the role?
You will possess the ability to quickly learn and take on new processes, and thrive in a fast-paced environment.
* Strong knowledge of the Customer Service and Customer Operations utilities functions with a strong understanding of customer life cycles
* Strong familiarity with utilities billing systems
* Previous exposure to testing phases in system change releases or new systems
* Ability to communicate clearly and concisely both in writing and verbally
Desired qualifications and skills:
* ISTQB accreditation
* Experience with software testing
* Ability to analyze software requirements and design specifications
* Ability to design test cases for functional, integration, and interface testing
* Extensive knowledge of utilities business processes, rules, and market transactions
* Excellent analytical and research skills
* Experience with testing tools such as Jira and TFS
* Ability to resolve issues and achieve results with minimal supervision
Rewards designed for you
* Flexible work arrangements
* Health and wellbeing rewards
* Share purchase options with company contributions
* Recognition awards, team events, and career development opportunities
Our careers hub provides more information about our rewards and life at Computershare, visit computershare.com/careershub.
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