Job Title: Commercial Relationship Specialist We are seeking an experienced Customer Service professional to join our team as a Commercial Relationship Specialist. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a proven track record of handling commercial disputes. This position involves providing support to customers through various channels, including phone, live chat, and email. You will also be responsible for investigating and resolving commercial disputes between customers and their debtors. To succeed in this role, you will need to have excellent communication and problem-solving skills. You should be able to work independently with minimal supervision while maintaining high levels of productivity and accuracy. The successful candidate will have at least two years of experience in a similar role within the industry or relevant sector. Required Skills & Qualifications * Bachelor's degree in Business Administration or related field * At least 2 years' experience as a Customer Service Agent * Possession of strong communication skills (verbal & written) * Familiarity with CRM software h3>Benefits