Job Overview
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This is a senior role within the payroll team responsible for managing day-to-day activities, developing and implementing policies and procedures to enable high-quality pay and conditions administration and customer service to staff.
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The Assistant Director of Payroll will be required to interact daily with AEC employees and management, requiring strong communication, management, and customer service skills.
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To excel in this role, you must have experience in leading and managing service-oriented teams, building team capability, and encouraging career development. You must effectively manage competing priorities, deliver high-quality outputs, and provide excellent customer service to managers and staff.
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You will undertake complex conditions of service and payroll investigations and reporting, liaise with external service providers and government agencies, and promote workplace safety, equity, and diversity.
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Key Responsibilities
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* Develop and implement policies and procedures that enable high-quality pay and conditions administration and customer service to staff.
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* Manage day-to-day activities of the payroll team.
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* Interact with AEC employees and management on a daily basis.
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* Effectively manage competing priorities, deliver high-quality outputs, and provide excellent customer service to managers and staff.
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* Undertake complex conditions of service and payroll investigations and reporting.
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Requirements
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As a key member of our payroll team, you will need to demonstrate:
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Leadership Skills
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Experience in leading and managing service-oriented teams, building team capability, and encouraging career development.
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Communication Skills
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Strong communication, management, and customer service skills.
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Problem-Solving Skills
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Ability to effectively manage competing priorities, deliver high-quality outputs, and provide excellent customer service to managers and staff.
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Knowledge and Experience
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Demonstrated experience and knowledge in complex payroll administration in a government environment, sound judgment, analytical skills, and organizational and communication skills.
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Tertiary qualification in Human Resources or similar field, knowledge and experience working in HR within a public service environment, and experience with Aurion and TechOne.
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Eligibility
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Australian citizenship is required. Applicants are required to consent to, undergo, obtain, and maintain a character clearance.