Overview
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world.
Our 16,000 team members help solve any logistics, transport, or supply chain challenge – big or small.
We have been supporting our customers for more than 130 years.
Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
We are proudly part of Japan Post — tollgroup.com
The Transport Planner is responsible for coordinating and planning transport movements under the DWDSS contract to ensure timely, compliant, and cost-effective delivery of goods in line with Commonwealth requirements.
This role works closely with warehouse, customer service, and operational teams to consolidate consignments, manage transport bookings, and optimise route and carrier utilisation.
The Transport Planner supports the achievement of service performance and contractual targets by maintaining visibility over order flow, identifying risks or delays, and working with internal and external stakeholders to ensure delivery plans are met.
The Transport Planner plays a vital role in supporting the day-to-day administrative and customer service operations under the DWDSS contract.
This role is responsible for accurate data entry, document control, reporting support, and frontline customer service activities that contribute to efficient warehouse and distribution operations.
Responsibilities
Coordinate and plan transport movements under the DWDSS contract to ensure timely, compliant, and cost-effective delivery of goods.
Work with warehouse, customer service, and operational teams to consolidate consignments, manage transport bookings, and optimise route and carrier utilisation.
Maintain visibility over order flow, identify risks or delays, and collaborate with internal and external stakeholders to ensure delivery plans are met.
Contribute to day-to-day administrative and customer service operations, including accurate data entry, document control, and reporting support.
Provide frontline customer service support to contribute to effective warehouse and distribution operations.
Requirements
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
Commitment to equality, diversity and an authentic workplace culture in line with Toll policies.
Willingness to learn and adapt; experience in logistics, transport planning, or related administrative roles is an asset but not required.
About Toll
Are you excited about this role but are concerned you don't meet all the requirements?
If you have similar skills and are willing to learn then we encourage you to apply anyway.
We know that some people hesitate to apply for jobs unless they meet every single qualification.
At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
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