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Customer service specialist

Cowes
beBeeCustomer
Customer Services agent
Posted: 12 September
Offer description

Store Team Member Job Description

The core role of our Store Team Members is to deliver exceptional customer service and ensure a seamless shopping experience for our customers.

We are seeking individuals who possess a genuine passion for food retail and have excellent communication skills. Our ideal candidate will be flexible, able to adapt to changing circumstances, and work well as part of a team to achieve common goals.


Key Responsibilities:

* Provide outstanding customer service by greeting and thanking customers for their custom.
* Ensure a safe working environment by adhering to safety policies and procedures.
* Assist customers with queries and guide them to products during their shopping journey.
* Maintain high standards of store presentation by stocking shelves and displaying fresh produce.
* Pick and prepare online orders efficiently and accurately.


Required Skills and Qualifications:

* A genuine interest in food retail.
* Ability to work flexibly and adapt to change.
* Strong teamwork and problem-solving skills.
* Treat everyone with respect and demonstrate care in interactions.


Benefits:

* Access to exclusive discounts across various brands.
* A workplace that fosters purpose-driven work.
* 24/7 support resources for employee well-being.
* A progressive and competitive leave policy.


Endless Opportunities:

We offer a dynamic and inclusive work environment where everyone can thrive and grow.

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