If you’ve got an eye like a hawk for detail, love a well-organised to-do list, and get energy from solving problems before they happen, this role is for you. As the Cruise & Inventory Operations Coordinator – Groups, you’ll play a key role in the organisation, management, and facilitation of group and charter inventory—the backbone of our Fly, Stay & Cruise holiday packages. You’ll keep our Traveltek inventory accurate, ensure promotions and pricing are competitive, and support smooth post-sale operations. Working cross-functionally with Product Managers, Sales, Suppliers/Cruise Lines, and After Sales, you’ll help deliver seamless cruise holidays to thousands of travellers. A day in the life: Coordinate and track group space, charter allocations, and cruise contracts Load, maintain, and audit cruise inventory and pricing across systems Package and promote group and charter inventory with Product Managers Monitor sales performance and run competitor pricing analysis Flag pricing, inventory, and promotional opportunities to improve conversion Support promotional campaigns with accurate data and rate updates Manage cabin naming, allotments, cancellations, and deadlines with cruise lines Provide real‑time support to Sales and After Sales teams Resolve inventory, booking, and post‑sale queries with internal teams and suppliers Who you are: Experience in retail or wholesale travel operations within the cruise industry CRM, inventory, or reservations system experience (or similar booking platforms) Strong proficiency with spreadsheets and business systems Excellent attention to detail and ability to manage large data volumes Highly organised, proactive, and strong time‑management skills Clear, confident written and verbal communication skills Comfortable working independently and in cross‑functional teams Experience analysing weekly sales and inventory performance (desirable) Exposure to pricing checks, competitor analysis, and promotional support (desirable) Ability to turn data insights into practical actions (desirable) What you'll enjoy: Ongoing brain power-ups and skill sharpening Catapult your career across a network of brands and businesses in an evolving industry ✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program ⚕️ Access to industry leading health and well - being programs and financial advisors Set up shop in a swanky beachfront office in Broadbeach Enjoy social events to promote networking, celebration of wins, and sometimes just for fun! Take volunteer leave as part of giving back to the local community LI-KP1IGNTLI-Onsite Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. <