The Department of Treasury and Finance is seeking a Corporate Systems Support Analyst (ServiceNow) to join Corporate Systems, Shared Services SA for a period of 12 months. Remuneration:
ASO5 – Salary Range ($85,790 – 95,413 p.a.). About the chance
The Corporate Systems Support Analyst reports to the Manager Corporate Systems and is responsible for providing effective change management control with respect to ServiceNow application across Shared Services SA. About you
The Corporate Systems Support Analyst coordinates, develops and implements requests for change, involving significant consultation and engagement across key internal and external stakeholders. Key responsibilities:
Ensure the Customer Service Portal (ServiceNow) operates reliably and effectively across the SA Government. Work with vendors and or Business Systems developers to review, test and implement systems changes to the Customer Service Portal (ServiceNow). Work proactively with key internal and external stakeholders to identify and develop solutions requiring systems changes to meet new business requirements. Ensure all requests for change are managed, approved and documented through the prescribed change advisory board process. Operate within internal controls and quality systems to ensure the integrity of the corporate systems applications. Ensure customer satisfaction is a high priority, and clients receive responsive services. Contribute to a culture of high performance, professionalism and identify opportunities and solutions to improve service delivery. Participate in a continuous learning environment within Shared Services SA. Contribute to the promotion and implementation of Public Sector Principles and Practices. About us
At the Department of Treasury and Finance, we work together to ensure South Australia is a thriving, prosperous state. We are the lead agency for economic, social and financial policy outcomes. Our culture is one that welcomes all and we embrace flexibility and diversity. Shared Services SA is a branch within the Department of Treasury and Finance, delivering corporate and business services to a range of SA Government agencies. What we offer
Flexible working options Salary packaging options Discounted gym membership Supportive career development opportunities Employee Assistance Program Be Well Program Application Instructions: To be considered, all applications must be submitted online via I Work for SA. Applicants are required to submit a Curriculum Vitae and covering letter addressing the key selection criteria and demonstrating suitability for the role. Contact:
Narinder Singh, Manager Corporate Systems, Tel: 7133 8658, email: Narinder.Singh@sa.gov.au Applications close:
12/10/2025 11:45 PM The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees.
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📌 CORPORATE SYSTEMS SUPPORT ANALYST (SERVICE NOW)
🏢 Department Of Treasury & Finance
📍 Perth