Operations Support Professional
This role is a key contributor to the effective functioning of our operational teams.
About the Position
The Operations Support Professional plays a critical part in ensuring seamless execution of all operational elements within our centres. This includes maintaining high standards of safety, compliance, cleanliness, emergency preparedness, and operational efficiency.
Key Responsibilities:
* Provide administrative support to the Operational Team Leader, including contract management, budgeting, and reporting.
* Assist in day-to-day supplier management and their contracts, including security, cleaning, HVAC, and vertical transport.
* Maintain high standards of safety and compliance, ensuring adherence to local regulations and safety standards.
* Support presentation of the building to the highest standard, including maintenance and security.
* Develop strong working relationships with internal and external stakeholders, including retailers, contractors, emergency services, and local council.
Requirements
* A results-driven professional with experience in operations management, preferably in a retail or mixed-use environment.
* Strong communication and interpersonal skills, with ability to build and maintain effective working relationships.
* Ability to work collaboratively as part of a team, focusing on delivering exceptional customer experiences.
* Demonstrated understanding of contractor management, risk management, and sustainability principles.
Our Organisation's Values
* We listen and respect each other's views.
* We have difficult conversations with care and empathy.
* We stand by our actions and decisions.
* We always act with integrity and honesty.
* We nurture genuine connections with our customers.
* We consider customer needs when making decisions.
* We invite diverse perspectives to the table.
* We balance consensus with decisive action.
* We strive for continuous improvement.
* We share challenges and celebrate successes.