Kaisercraft is looking for a professional, hands‑on Retail Manager to lead and develop our team in Wilsonton
Based in Geelong, we're a family‑owned business with over 100 retail stores and counting, located throughout Australia. Whilst we continue to grow, Kaisercraft has a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much‑loved brand.
The Opportunity
Reporting to the Area Manager, you will play an integral part in the smooth and efficient running of the store. You will guide your team to assist in ensuring the store is performing to the highest standard through customer service and presenting the store in such a way that it showcases our beautiful product range. Outside of assisting with general day‑to‑day operations, your other duties and responsibilities may include:
* Leading by example to drive exceptional customer experiences and help them to deliver on monthly team budgets
* Employee monthly rosters
* Recruit, select and train like‑minded team members
* Managing and developing a small team
* Demonstrating strong product knowledge to assist customers in making the best product choice
* Take a proactive approach in loss prevention management i.e. stock shrinkage and stock take
* Ensure store presentation is immaculate through visual merchandising
* Assist in the implementation of promotional & visual merchandising initiatives
About You
* Experience with managing a team
* The ability to lead by example, as well as coaching and training your team to deliver a high performing retail store
* The ability to create a memorable experience and understand our customer needs
* A motivated individual with a passion to sell our products and drive your team to meet monthly targets
* Reliable, high attention to detail and good communication skills
* Ability to work autonomously, problem solve and take initiative
* Experience using Microsoft Office suite and a POS System
* Flexibility – Monday to Friday? Want to work weekends? We can accommodate this
* Generous 50% staff discount on Kaisercraft branded products
* Budget incentives for the team
* Employee Assistance Program (EAP)
* Family oriented environment
* An Australian company with significant growth opportunities
The ideal candidate will be ready to embrace and uphold Kaisercraft's values and in return will be rewarded with a supportive work environment where you can learn and grow with the business. If you are ready for the next challenge and believe that you are the ideal candidate for this role, then please apply through Seek
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