Overview
Business Development and Branch Manager - Port Hedland, WA. Leadership role with dual responsibility for the Port Hedland team and for growing sales in the region. The role focuses on delivering our Customer First philosophy while driving sales across a dedicated territory.
Responsibilities
Lead, coach, and mentor a team of Customer Service Officers and Warehouse team members
Effectively manage site pick and pack, local manufacturing, and customer-specific testing work
Actively drive employee engagement and improvement using feedback, data analysis and action planning
Build engaging relationships with customers, internal and external stakeholders during every interaction
Manage and lead all safety objectives, including training for staff and reporting to senior leaders
Regularly visit customer sites to develop technical solutions, offer best practice advice and services
Achieve budgeted sales and trading margin contribution targets
To be successful
Previous sales experience; understanding in industrial supply or trade is an advantage
Ability to coach, lead and conduct performance discussions to support team growth and success
Sales experience with robust focus on customer service and building rapport
Driver's licence essential; forklift licence preferred but not essential
Attention to detail with ability to multi-task and focus on completion of allocated tasks and reporting
Excellent oral and written communication with a proactive approach
Comprehensive computer experience, specifically Microsoft Excel and Word
Strong time management skills with a solutions-focused approach to problem solving
Be safety minded and promote safety within the branch
Experience with industrial products such as lifting and rigging or related trade products is preferred but not essential
Culture & Benefits
Competitive salaries and incentives
Location allowance and rent support
Generous Wesfarmers annual share plans
Ability to purchase up to 4 weeks additional annual leave
Team events, celebrations, and development opportunities
Team member discounts on Wesfarmers products
Discounted offers from over 300 corporate partners
Onsite parking and novated leasing options
Attractive parental leave policy and more
Next steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please submit your application. Suitable candidates will be contacted as applications are reviewed.
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