Established in 1915, Haigh's Chocolates is the oldest family‑owned chocolate maker in Australia. Run by fourth generation Haigh's family, we employ over 900 people across 22 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh's prides itself on being a chocolate 'bean to bar' specialist, committed to the art of premium chocolate making. Haigh's roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate. Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh's creates exquisite chocolates that look and taste delicious.
We have a number of exciting casual opportunities for customer‑focused Retail Assistants to join our Canberra store as we head into the busy Easter season, with the opportunity to continue as part of our team beyond this period.
We're seeking customer‑focused team members with strong availability across weekdays, evenings and weekends, who are passionate about delivering exceptional experiences every time.
Who are we looking for?
Experienced Retail Assistants who take pride in creating unforgettable customer moments through outstanding service. As a Haigh's ambassador, you'll bring warmth, enthusiasm, and a genuine love of chocolate to every shift.
To be successful in this role, you will bring:
* Previous experience in retail or hospitality
* Availability to work across weekdays, evenings and weekends
* A strong passion for customer service and a memorable in‑store experience
* Ability to work well in a team and independently
* A desire to learn and share detailed product knowledge
* Excellent communication and interpersonal skills
* A proactive and professional problem‑solving mindset
* Adaptability and a positive attitude in a dynamic retail environment
* And of course, a passion for all things chocolate
What's in it for you?
* Competitive hourly rate
* Generous employee product discounts
* Career growth opportunities locally and interstate
* Exclusive discounts across travel, retail, food & beverage and more
* Access to our employee wellbeing program
* Online and on‑the‑job training
* And plenty of chocolate to enjoy along the way
Inclusion matters at Haigh's. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We're committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier‑free and supportive experience for all.
Ready to be part of something sweet?
Apply today to join our growing team and bring the Haigh's experience to life for generations of chocolate lovers.
Join our Team
At the heart of our success are our people, our professional pride in the production of premium quality chocolates, and the customer service experience that is extended to our customers.
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