CaFHS Administration Officer (Casual Pool) - Outer North
Job no: ****** Work type: Casual Location: Adelaide Metro Northern, Various Categories: Administration, Business and Management
* Women's and Children's Health Network, Child and Family Health Services, Outer North
o Elizabeth 5112, Elizabeth Grove 5112, Salisbury 5108, Smithfield 5114
* Salary – ASO2, $58,709.00 - $63,154.00 + 12% Superannuation and Salary Sacrifice Benefits
* Casual – 12 month contract, multiple positions available
About WCHN
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
* Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
* Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
* Support for you and your family via our Employee Assistance Program.
* Relocation financial support may be negotiated, subject to eligibility.
About the role
The Administration Officer provides high-quality customer service and administrative support for Child and Family Health Service sites. As the first point of contact, the role manages enquiries, records, referrals, meetings, and office operations to support staff, families, and service delivery.
Key duties of the role
* Act as the 'first point of contact' for both front of counter and telephone customers
* Identify customer needs and provide accurate and timely information
* Direct enquiries to appropriate staff
* Record client referral information while maintaining databases and waiting lists
* Assist in arranging meetings, preparing agendas, and accurate recording and distribution of minutes
Skills and Experience
* Experience working in a frontline customer service position within a Health Service
* Knowledge of administrative systems, procedures, and guidelines
* Sound interpersonal and communication skills
* Ability to maintain sensitivity, integrity and confidentiality
* Experience maintaining electronic and hard copy client records
Applicant information
Application Closing Date: Tuesday 30th of June 2026 at 11:55pm
Advertised: 16 Jan 2026 Cen. Australia Daylight Time
Applications close: 30 Jun 2026 Cen. Australia Standard Time
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Enquiries can be directed to
Melissa Cestaro
Administration Manager
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