Strategic Relationship & Product Manager
Join to apply for the Strategic Relationship & Product Manager role at Teladoc Health
Strategic Relationship & Product Manager
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Join to apply for the Strategic Relationship & Product Manager role at Teladoc Health
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This range is provided by Teladoc Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$125.00/yr - A$130.00/yr
Ready to shape the future of healthcare innovation and build meaningful client partnerships?
At Teladoc Health, we’re changing lives through accessible, high-quality virtual care—and we’re looking for someone just as passionate to join our mission.
We’re seeking a Strategic Relationship & Product Manager who thrives at the intersection of strategy, innovation, and human connection. If you're a natural connector with a knack for client partnerships and product vision, this is your chance to make a real impact.
You’ll be reporting to an experienced and highly motivated Commercial Director who’s committed to supporting your growth and empowering you to lead with purpose.
About The Role
This is a rare 50/50 hybrid role:
* Half your time, you’ll be deeply engaged with key insurance clients, bringing the Teladoc proposition to life through tailored engagement strategies and collaborative growth.
* The other half, you’ll help shape our product strategy—driving innovation and delivering value through customer insights, user research, and cross-functional teamwork.
You’ll work across teams and stakeholders to embed virtual care into everyday lives, making health support more accessible, effective, and human.
Your Day-to-Day
Client Relationship (50%)
* Be the go-to Teladoc expert for top insurance clients
* Drive adoption across sales, underwriting, ops & claims
* Lead campaigns, benefit days & events to boost engagement
* Empower client teams to confidently promote Teladoc services
* Provide insights & reports on utilisation and performance
* Cultivate high-trust relationships with senior decision-makers
Product Strategist & Innovator (50%)
* Turn market and client feedback into actionable product evolution
* Conduct research and analysis to influence roadmaps
* Collaborate with internal teams to enhance service offerings
* Identify gaps and opportunities for new value in the insurance market
* Champion usability, customer experience & meaningful outcomes
Who You Are
You’re a rare blend of strategic thinker, empathetic leader, and results-driven doer.
You love solving problems, building authentic connections, and thinking two steps ahead.
* A connector – aligning stakeholders to a shared vision
* A storyteller – clear, compelling, and confident communicator
* A self-starter – thrives in agile, fast-paced environments
* A product thinker – curious, analytical, and insight-led
* A team player – generous with feedback and collaboration
Your Experience
* Tertiary qualifications in Business, Health, Insurance, or related fields
* Proven success in client management—you build and sustain partnerships that deliver
* Solid experience in product management—you’ve helped launch or grow a service or product with impact
* A track record of working cross-functionally across marketing, operations, tech, and clinical teams
Why Teladoc Health?
Because we’re building something meaningful. You’ll join a global leader in virtual care, with a tight-knit team that values innovation, connection, and real-world results.
You’ll be supported by a Commercial Director who leads with energy and experience, encouraging you to grow, lead, and shape the future of care.
What We’re Offering
At Teladoc, we know that great work starts with a great environment.
Here’s What You Can Expect
* A competitive salary package and performance-based bonus
* Hybrid and flexible work options that fit your lifestyle
* A chance to work with passionate, driven professionals on cutting-edge health solutions
* Opportunities for personal and professional development
* An inclusive, supportive team culture that values your voice and expertise
* The ability to make a tangible impact in a fast-growing, purpose-led organization.
Apply now and bring your strategic spark to Teladoc Health. We can’t wait to meet you!
Note: We do not accept unsolicited resumes or calls from recruitment agencies.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Insurance
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