About Mass Market Billing Officer Position
We are seeking a highly skilled professional to manage the billing lifecycle for mass market customers, including initial bills, automated billing, exception handling, and final billing. This role will also involve supporting commercial & industrial (C&I) billing operations, conducting product and tariff audits, resolving issues and analyzing data to identify areas for improvement.
Responsibilities of the Mass Market Billing Officer
* Manage the billing lifecycle for mass market customers.
* Support commercial & industrial (C&I) billing operations.
* Conduct product and tariff audits.
* Resolve issues and analyze data to identify areas for improvement.
Requirements for Success as a Mass Market Billing Officer
To succeed in this role, you will need:
* A strong analytical and problem-solving ability.
* Excellent communication and teamwork skills.
* Energetic and positive mindset.
* Proficiency in Microsoft Office Suite and data management tools.
* Genuine interest in the regulatory framework and operations of the electricity market.
Benefits of Working as a Mass Market Billing Officer
This position offers comprehensive training and mentorship, opportunities for development and advancement, and a supportive work environment that fosters personal and professional growth.