Overview
The Registrar role presents an exciting chance to actively contribute to the modernisation and improvement of the court system, emphasising safety, innovation, efficiency, and enhanced access to justice. In this position, you become an integral part of a dynamic team dedicated to shaping a more responsive and user-friendly court experience in Queensland.
This role allows you to make a meaningful impact, adapt to evolving practices, and play a vital role in the transformation of Queensland courts.
You Will
- Provide strong and effective leadership of the registry and courthouse ensuring a supportive and cohesive workplace environment for all staff.
- Keep stakeholders of the courts at the heart of service delivery and respond to their needs in a trauma-aware and compassionate manner, ensuring the prompt resolution of enquiries, requests issues and complaints.
- Act as the point of escalation for registry staff in recognising and responding to risks relating to Domestic, Family and Sexual Violence (DFSV), including anti-social behaviours of court users by determining appropriate actions and pathways for information sharing with other internal or external parties to manage and where possible, prevent the risks presented.
- Formulate strategic initiatives aimed at enhancing community awareness and understanding of the justice system, while effectively achieving organisational objectives and supporting court users from disadvantaged backgrounds.
- Cultivate and nurture professional and collaborative relationships based on respectful and confidential engagement with key stakeholders including judiciary members and their staff, government agencies, self-represented litigants, and the general public to provide effective service delivery and support.
- Support, implement and undertake transparent financial, human resource, data and risk management practices to ensure accountability and efficiency efficient operations.
- Establish and uphold robust workforce planning, performance management, staff development and mentoring frameworks with the registry to achieve CAT strategic and operational goals.
- Maintain an in-depth understanding of services, including referral pathways to other Government and third-party services, and relay appropriate knowledge and information to meet stakeholder requirements.
- Disseminate comprehensive information to the local community regarding government programs, services, and products to foster enhanced awareness and engagement.
- Drive a culture of continuous learning, goal achievement, self-reflection and motivation within the registry team while reinforcing contemporary knowledge, practices and responsiveness to constructive feedback.
- Oversee the management of registry workloads while fostering and driving a culture of excellence in service delivery, innovation and continuous improvement.
- Fulfill statutory duties as a Justice of the Peace, Clerk of the Court and Registrar as required, ensuring compliance with legal obligations and the integrity of court processes; this may include making complex and abstract operational and quasi- judicial decisions within legislative parameters and follow established procedures, protocols, and governance mechanisms. Any quasi judicial decisions made may be subject to review by a Court.
- Serve as a representative of the department in committees and meetings as necessary, effectively communicating CAT perspectives and contributing to decision-making processes.
- Oversee appropriate record keeping practices relevant to Courts and Tribunals (including retention, archiving and disposal activities) through the appropriate allocation of resources.
- Carry out any other reasonable duties as directed by supervisory and management staff, ensuring adherence to professional standards and organisational objectives.
Applications to remain current for 12 months
Occupational group Justice & Legal
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📌 Registrar
🏢 Queensland Government
📍 Sunshine Coast Regional