Job Title: Operations Supervisor
We are seeking an experienced Operations Supervisor to join our team. The successful candidate will play a pivotal role in coordinating and supervising daily operational activities, ensuring safe, punctual, and customer-focused transportation services.
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About the Role:
The Operations Supervisor will be responsible for leading and coordinating all aspects of our bussing contracts across Central Queensland and the Bowen Basin. Key responsibilities include:
* Overseeing daily operations including fleet management, maintenance, safety, people management, and contractors.
* Championing a strong safety culture through visible leadership, compliance, and continuous improvement.
* Supporting and engaging with drivers and staff, ensuring rosters, pay queries, and workplace concerns are managed promptly and fairly.
* Ensuring adherence to company, client, and legislative requirements (e.g., fatigue, fitness for work, reporting).
* Leading and supporting safety investigations, assessments, and driver evaluations.
* Monitoring and improving operational performance through registers, compliance checks, and reporting.
* Delivering toolbox talks, pre-starts, and clear communication of company and client updates.
* Leading by example with professionalism, accountability, and high standards.
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Key Requirements:
To be successful in this role, you will need:
* A MR license with passenger accreditation (Driver Authority).
* Completion of Chain of responsibility; Driver and scheduler course to administer the implementation of fatigue management strategies (or the ability to obtain).
* Tertiary qualifications in a Logistics or Transport based discipline or equivalent industry experience.
* Knowledge of the Coach Transport Industry Experience in administrative, logistics, or transport roles will be highly regarded.
* Experience with, and use of the Distinctive Systems (Coach Manager) or other scheduling software is desirable.
* Demonstrated ability to communicate with influence both written and verbally with internal and external stakeholders.
* Demonstrated ability to lead, develop, coach, and mentor high performing teams to ensure employee engagement is maintained, and where possible enhanced.
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