PROPERTY ASSESSOR DESKTOP – CUSTOMER & OPERATIONS – QLD, VIC, NSW & SA – 29th June 2026 START
Responsibilities
* Full-time Permanent position with core working hours between 8:00am - 5:00pm
* 4-6 weeks of remote training.
* Managing a high-volume of inbound and outbound calls.
* Managing a portfolio of up to 150 property claims daily, from end to end.
* Maintaining a timely delivery of property claims outcomes that meet or exceed customer expectations throughout the life of a claim and being the main point of contact of the insured.
* Liaising with claimants, repairers, suppliers, and other internal/external stakeholders effectively to drive positive outcomes.
Qualifications
* Minimum 1 year experience in managing property claims and/or trade background/qualifications (mandatory).
* Experience working with insurance brokers would be desirable.
* Ability to work effectively under pressure and in a fast-paced environment.
* Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits
* Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day.
* Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments where possible.
* Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program - own a piece of your employer.
* For more details about our benefits, visit the Allianz Careers site.
Equal Employment Opportunity
We therefore welcome applications regardless of ethnicity, cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and Support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
#J-18808-Ljbffr