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Case manager

Bega
Mission Australia
Posted: 28 April
Offer description

Case Manager page is loaded.

Case Manager locations: Bega - CS / Bega Valley Homelessness Support Service. Time type: Full time. Posted Yesterday. Time left to apply: End Date: May 14, 2026 (27 days left to apply). Job requisition id: JR106272. Permanent Full time | 38 Hours per week. Salary: $78,189 to $82,164 + Super + Not for Profit salary packaging. Salary dependent on skills and experience. Location: Bega Valley, NSW 2550.

Overview

Mission Australia's Homelessness & Housing Support Service in Bega Valley provides vital assistance to adults and families experiencing or at risk of homelessness. The service includes a dedicated 4‐bedroom crisis accommodation facility for women, with or without children, impacted by family and domestic violence, alongside tailored outreach, advocacy, and case management support.

Responsibilities

* Respond to referrals and conduct assessments as required.
* Provide intensive, strength-based case management.
* Work with families, women, and men in crisis situations.
* Manage complex caseloads and refer families to services in the local area.
* Build strong relationships with your clients to ensure they have all the support to achieve their goals.
* Build and manage relationships with key stakeholders of the business and programs.
* Empower and support your clients to become independent.

Qualifications

* Diploma in Community Services with relevant experience, or other appropriate qualifications/experience.
* Demonstrated relevant work experience in the homelessness sector.
* Proven ability to build and maintain sustainable relationships with internal and external partners.
* Understanding of the challenges faced by individuals at risk of homelessness.
* Previous experience supporting people from a variety of different backgrounds and levels of disadvantage.
* Understanding of recovery factors from lived experience and professional development, with the ability to support others on their recovery journey.
* Current First Aid and CPR Certificate.
* Current NSW driver's licence.

Benefits

* Rewarding work – every day you know you're making a real difference.
* Not‐for‐profit salary packaging, reducing your tax.
* Free external, confidential counselling and access to...
* Volunteering opportunities.
* Opportunity to purchase additional annual leave.
* Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.

Commitment to Diversity and Inclusion

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

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