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Strategic partnership manager

Melbourne
Compass Group
Partnership Manager
Posted: 10 July
Offer description

Annual salary + yearly incentive bonuses

Compass Group is the global leader in food and support services, partnering with some of the world's most respected organisations. In Australia, we serve millions of meals each year across sectors including business and industry, education, healthcare, defence, and remote resources. Our people are at the heart of everything we do, and we're proud to foster a culture of innovation, inclusion, and service excellence.

Join a global leader that feeds innovation, drives hospitality, and powers possibility

We're seeking a dynamic and strategic leader to join our team as Manager, Strategic Partnerships. This is a high-impact role responsible for building and nurturing trusted, multi-level client relationships across a portfolio of major accounts. You will act as a brand ambassador for Compass Group, driving retention, growth, and long-term client advocacy.

THE POSITION

This role focuses on building powerful, long-term partnerships that drive client success and business growth. As the Manager, Strategic Partnerships, you will be the key link between Compass Group and our most valued clients, acting as a trusted advisor, strategic thinker, and brand ambassador.

You will lead a portfolio of high-value accounts, working across all levels of client organisations to deliver tailored solutions, pre-emptive retention strategies, and meaningful engagement. Your ability to communicate with influence, navigate complexity, and foster trust will be critical to ensuring our clients remain advocates for Compass Group into the future.

Main responsibilities:

* Lead a portfolio of up to 40 strategic accounts with revenue responsibility between $200M–$800M
* Develop and execute pre-emptive retention strategies to avoid tenders and protect margins
* Build and maintain multi-level client relationships, acting as a trusted advisor
* Facilitate client strategy workshops and internal alignment sessions
* Collaborate with senior leaders across Compass Group to deliver client-focused solutions
* Monitor market and competitor trends to inform growth and retention strategies

THE PERSON

* 8+ years' experience in B2B client relationship management, strategic partnerships, or enterprise sales
* Proven success in long-term relationship building with senior stakeholders
* Strong commercial acumen with experience in risk assessment and financial forecasting
* Deep understanding of the Australian food and facilities management industry
* Ability to influence and motivate cross-functional teams
* Excellent communication, facilitation, and presentation skills
* High-level literacy and numeracy

THE BENEFITS

Working with a large global company offers an attractive benefits program, including comprehensive learning & development, recognition programs, company discounts, an excellent salary benchmarking matrix, and at this management level, an incentive bonus scheme Read more about these benefits here: Why work at Compass

We are committed to providing a fair, equitable, and accessible recruitment process. If you require adjustments or alternative communication methods during recruitment, please contact us at [emailprotected]


Unlock job insights

Salary match | Number of applicants | Skills match

Hospitality & Tourism | More than 10,000 employees

Welcome to Compass Group, one of Australia's largest food and support service companies. Our 11,000 team members nourish the bodies, minds, and souls of thousands daily through food and support services focused on health and wellbeing.

To expedite your investigation, please include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

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