Education Support Officer – Children's Education and Care
Wollongong Campus
Temporary Full Time until 9 April 2027
$96,098 package includes base salary ($84,666) plus employer's contribution to superannuation and annual leave loading
At TAFE NSW, we are dedicated to life-changing impact.
That's why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone's world. Whether that's inspiring students, supporting each other, or helping our communities and industries flourish.
We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.
We invest in our people
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.
About the role
We are seeking a passionate and motivated Education Support Officer (ESO) to join our collaborative team of industry professionals in our Wollongong Campus. Working under the supervision of the Head Teacher or Teacher‐in‐Charge, and under the guidance of teaching staff as required, you will play an important role in supporting learners and enhancing the overall student experience. Through a range of hands‐on and learner‐focused activities, you will contribute to positive learning outcomes and support effective teaching and learning practices. This role is ideal for someone with current Early Childhood industry knowledge who enjoys working closely with students and educators to make a meaningful difference.
Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment.
About you
You are a motivated and enthusiastic professional who is passionate about supporting learners in the Early Childhood sector. You bring strong industry insight and enjoy helping students build confidence, develop practical skills, and engage meaningfully with their learning journey.
You are confident working in an adult learning environment and take a positive, proactive approach to student support. Known for your clear communication style and approachable manner, you enjoy problem‐solving, explaining concepts effectively, and contributing to a supportive and engaging educational experience.
You value teamwork and collaboration, and build respectful, effective working relationships with people from diverse backgrounds. You are adaptable and comfortable working across both face‐to‐face and virtual environments, contributing positively to quality outcomes for students and the broader team.
Technologically capable, you have experience using information and communication technologies, including tools such as Microsoft Word, Excel, and online platforms like MS Teams, to support students both face‐to‐face and through virtual learning environments.
We are looking for motivated and engaged individual who has the ability to meet the following selection criteria:
* Certificate III in Early Childhood Education and Care or above and minimum of three (3) years experience in the sector.
* Ability to understand the content of the learning materials and the processes used in the discipline.
* High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
* Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
* Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
* Skills in the use of relevant information and communication technologies.
To find out more about the role, click to view the Role Description.
Our commitment to Diversity, Equality, and Inclusion
We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.
To apply for this role, click 'apply now' and provide:
* Your current resume
* Certified copies of your relevant qualifications (upload as one PDF file if possible)
* A response to the below targeted question when prompted in the application form (max. 300 words)
Targeted Question: An Education Support Officer is required to work with learners, Teachers, Head Teacher and administrative staff, all of whom may have differing needs and expectations. Using an example, please outline how you manage competing responsibilities and expectations to deliver stakeholder satisfaction?
A career of life-changing impact awaits you. Apply now!
Applications close: Thursday 14 May at 11:55pm
Additional Information:
General recruitment and adjustment enquiries:
Contact Talent Acquisition Advisor, Sarah Aitchison, or 0435 078 206.
Role-specific enquiries:
Contact Team Leader Early Childhood, Kellie Waters
For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.
This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‐employment process.
To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.
An eligibility list, valid for 18 months, may be created for this position and used to fill future vacancies.
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