Unlock Your Potential as a Multitasking Hospitality Professional
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Mercure Newcastle is situated in the heart of Newcastle, offering an ideal base for exploring the vibrant city and its surroundings. Our team is passionate about delivering exceptional service to our guests, and we are seeking a skilled and enthusiastic Hotel All-Rounder to join us.
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As a Hotel All-Rounder, you will be responsible for delivering outstanding customer service, ensuring that every guest has an unforgettable experience. Your duties will include working across various departments, such as Food & Beverage and Front Desk, completing a wide range of tasks, and providing exceptional service to both internal and external guests.
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To be successful in this role, you will need to possess excellent communication skills, pride in personal presentation, and a natural ability to surprise guests with your authentic guest service. You should also have previous customer service experience, preferably in a hotel environment, and strong knowledge of computer systems including Microsoft Office and Opera.
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Benefits:
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We offer opportunities for career growth and a dynamic work environment. If you are passionate about delivering exceptional service and want to make a real difference in the hospitality industry, please apply now!