We are seeking an Experienced Housekeeping Coordinator to join our Housekeeping team in a leading 5-Star Hotel in Brisbane City. with an immediate start offered
**Key Responsibilities**
- Responsible for daily signing in and out of all worksheets and all keys to associates
- Control rooms cleaning flow and return
- Allocation
- Ensure that all guest requests are logged correctly at all times and dealt with in a speedy and efficient manner.
- Ensure that any complaints are dealt with in a professional manner. Take immediate corrective action and ensure that all complaints are passed onto a supervisor or Executive Housekeeper.
- Communicate daily with Front Office, Engineering and related departments for all requirements. Ensure that prior work is carried out.
- Responsible for reporting all maintenance to the Engineering Department through work orders on the computer system
- Communicate daily with staff members and supervisors information, which is designated from the Housekeeping office.
**What we need from you**
- A minimum 1 year proven experience as a housekeeping coordinator experience in a busy hotel
- Proven experience working with Opera PMS and preferably experience with Hotsos or GXP
- Flexibility with the ability to step up as a floor supervisor
- Proven time management skills and the ability to quickly identify issues and find solutions
- A can do attitude
- Professional approach
- Leadership qualities
Working at Empire Hospitality is a career and as part of a dedicated team of professionals we are committed to the success of our team and our clients at all times.
**Job Types**: Full-time, Permanent
**Salary**: $23.67 - $53.26 per hour
**Benefits**:
- Professional development assistance
Schedule:
- Rotating roster
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- Melbourne City VIC: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- housekeeping Coordinator: 1 year (required)
Work Authorisation:
- Australia (required)