Content System Specialist – 12 Month Contract
Join to apply for the Content System Specialist - 12 Month Contract role at Suncorp Group
* 12 Month Fixed Term Contract
* Location: Sydney, Melbourne, or Brisbane
The Role
As a Content System Specialist, you will maintain and perform digital content changes through our Adobe Experience Manager (AEM) platform and connected applications, drive improvements to internal systems, and conduct regular optimisation.
Your role will enable you to work closely alongside digital Product Owners and a group of in‑house digital experts to embrace new technologies and deliver superior outcomes to customers and internal teams.
Key Responsibilities
* Work with the Insurance Digital team and other digital and technology teams to optimise the Group websites for sales conversion & best customer experience.
* Collaborate with stakeholder & partner teams to support timely updates of existing & new content being delivered for the Suncorp website.
* Provide advice on the most efficient delivery of website changes so that they are implemented in a cost‑effective and timely manner.
* Share information regarding the status of website requests to ensure stakeholders are well informed.
* Work collaboratively with members of the Suncorp content management community to share learnings and implement best practices in content management.
* Show strong leadership and support peers to manage workload, share thought leadership & focus on continuous improvement.
Skills & Experience
* Experience or training on the Adobe Experience Manager platform.
* Working knowledge or experience with Content Fragment (CF) & Experience Fragments (XF).
* Working knowledge or experience with Adobe Forms.
* Working knowledge or experience with the Universal Editor in AEM.
* Working knowledge or experience with Adobe Edge Delivery Services.
* Experience with Adobe Photoshop and other Creative Cloud applications.
* Experience working to deadlines in complex environments.
* Adobe Certification desired.
* Working knowledge of web technologies HTML, CSS and JavaScript.
* Sound understanding of Search Engine Optimisation (SEO) and web best practices.
* Acute attention to detail and strong written and verbal communication skills.
* Experience with QA of web experiences, and new software functionality is desirable.
* Familiar with Agile methodologies and Lean principles will be highly regarded.
* Experience with the Adobe Experience Cloud is desired.
About Us
Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top‑20 ASX‑listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well‑recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.
Culture
Working within the Suncorp Network we believe we are our best when our workforce is diverse, talented, and passionate. We are committed to an inclusive culture, offering flexible work, career development, and internal mobility, and building connected relationships among our team members and customers.
Benefits
* Discounts of up to 25% on our various Insurance, Banking & Superannuation products.
* Flexible working environment and arrangements; genuine focus on work‑life balance.
* Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing).
* Support and various programs for our people: Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, social club, Years of Service Recognition.
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