Are you organised, proactive, and great with people? Looking for a role where you can grow your real estate career in a supportive, forward-thinking team? Gardian are looking for a Property Manager Assistant to join our Property Management Team.
This role is perfect for someone who loves structure, enjoys supporting others, and thrives in a fast-paced environment where no two days are the same.
About the Role
As a Property Manager Assistant, you'll work closely with your Property Manager to keep the operational side of the portfolio running smoothly. You'll manage the essential administrative tasks that ensure compliance, consistency, and support the department in providing a seamless and positive experience for both owners and tenants.
Responsibilities
* Assist in preparation of lease documents, renewals, and bond lodgements
* Accurate data entry in PropertyMe, ReNet and internal systems
* Carry out Property Inspections
* Assisting with rent, bond and invoice arrears
* Coordinating maintenance, issuing work orders and entry notices
* Processing and verifying invoices
* Tracking compliance (smoke alarms, water efficiency, pool safety etc.)
* Providing day-to-day operational support to the Property Management team
This role forms apart of our new Property Management department, designed to give our Property Managers stronger support and improve workflow across the department.
About Gardian
Est. in 2000, husband and wife team Denise and Peter Phillips (Dec), launched their Mortgage Choice franchise and 25 years later, The Gardian Group now consists of a few Phillips brothers; Luke heading up Gardian Insurance, Ben — Gardian Finance & Financial Planning and another Ben (not a brother) Kerrisk in Gardian Real Estate.
We pride ourselves on living our values by being the leaders in our respective fields, enjoying our working journey whilst supporting not only one another, but also our Mackay Regional community. Our Gardian Family Fun Day's raise much‑needed funds for the Mackay Hospital Foundation as well as monthly contributions — and a group we also donated almost $10,000 to the Mackay Community Foundation last year.
Yet none of this would be possible without our amazing team. People like Nicole, who started as a receptionist ten years ago and is now a qualified financial planner and studying towards her Masters Degree. It's people like Nicole who have driven our metamorphosis and we support them with workplace innovations. For instance, every new hire is assigned a buddy to help them in their first few months. We have split our workforce into small agile teams, with their own names, goals, and plans to give people a clearer vision and focus. With our vision to be the 'small giants' in the Mackay regional community, our long‑term goal is to continue growing by at least 15% each year.
Qualifications
* A proven, genuine interest in people with demonstrated past success in building effective relationships with clients and colleagues.
* Excellent verbal, written and interpersonal communication skills.
* Proven ability to work harmoniously, both one-on-one and collaboratively in past roles.
* Working knowledge of PropertyMe desirable.
* Proficient in Microsoft suite (Outlook, Word, Excel).
* A demonstrated commitment to continual improvement, innovation, and learning.
* Current full Australian driver's licence.
* Applicants must be Australian citizens or permanent residents with full work rights.
Application Process
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an assistant property manager?
* Do you have experience using Microsoft Word?
* Which of the following property management systems (PMS) do you have experience with?
* Do you hold a current Real Estate Agent's licence?
* Do you have a current Australian driver's licence?
* How many years of residential property management experience do you have?
* How many years' experience do you have in the real estate industry?
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