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Office supervisor

Rockhampton
Carlisle Health Pty Ltd
Posted: 16 January
Offer description

About us

Carlisle Health is a leading Australian medical imaging group with 24 clinics across New South Wales and Queensland. Our team of more than 500 professionals including radiographers, sonographers, nuclear medicine technologists, nurses, clerical staff and 70 radiologists share a strong commitment to delivering high-quality, patient-centered care through innovation, collaboration and clinical excellence.

About the role

An opportunity has become available for an Office Supervisor (Maternity Leave Cover) to join our Bolsover Radiology practice on a 12 month max-term contract.

We are seeking someone who is experienced in leading a team, delivering exceptional patient experiences, and supporting a close-knit administrative team.

As the Office Supervisor, you will be responsible for the seamless day-to-day operation of our radiology practice. You will provide strong onsite leadership, oversee administrative workflows, and act as a key point of coordination between patients, staff, and clinicians.

Day-to-day responsibilities will include but are not limited to:

* Foster a welcoming, respectful, and patient-focused atmosphere, ensuring consistently high standards of service.
* Ensure the smooth and efficient day-to-day operation of the clinic.
* Prepare and manage staff rosters, typically completed one month in advance.
* Approve timesheets and manage staff leave in line with organisational policies and procedures.
* Lead, manage, support, and assist all administrative staff within the clinic.
* Monitor, manage, and respond to clinic-specific email correspondence in a timely and professional manner.
* Oversee stock control, including monitoring and ordering stationery and clinic consumables as required.
* Foster and maintain positive working relationships between administrative and technical/clinical staff.
* Support patients and staff with billing enquiries and general administrative queries.
* Ensure patient accounts are processed accurately and in a timely manner, supporting end-of-month billing and reconciliation processes.
* Provide ongoing administrative support to the Site Supervisor and Chief Sonographer to meet the daily operational needs of the clinic.

Background and experience

* Previous experience working in a healthcare, radiology, or clinical practice environment.
* Understanding of patient billing processes, Medicare/private billing, or healthcare accounts.
* Experience supporting administrative and clinical staff.
* Proven experience in an administrative supervisory, office management, or team leadership role.
* Demonstrated experience managing and supporting administrative teams in a busy, service-driven environment.
* Experience with staff rostering, timesheet approval, and leave management.
* Strong operational experience overseeing day-to-day office or clinic workflows.
* Experience handling patient or client enquiries with professionalism and discretion.
* Exposure to billing, invoicing, and account reconciliation processes.
* High level of professionalism, discretion, and commitment to confidentiality.

Why join Carlisle Health?

As part of joining the team at Carlisle, you will have access to a range of benefits including:

* Competitive remuneration
* Career growth and development opportunities
* Benefits platform – Provides everyday savings for employees, including discounts at hundreds of retailers and thousands of locations (groceries, fuel, health and more).
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Confidential health and wellbeing support through our Employee Assistance Program available to all employees and their families.

Our commitment to Diversity, Equity and Inclusion

At Carlisle Health, we believe everyone deserves the chance to thrive. We're proud to be an equal opportunity employer and are committed to building a welcoming and inclusive workplace. We value diverse skills, experiences, and perspectives, and we encourage people of all ages, ethnicity, socio-cultural background, disability, sexual orientation or gender identity to apply.

Next steps

If you're ready to take the next step in your career and join a team that values quality, collaboration and care, we'd love to hear from you.

Please click the 'Apply Now' button to submit your application.

If you would like further details, please email our friendly Human Resources team via

Please note only people with the right to work in Australia will be considered.

Whilst we always endeavour to respond to every application, depending on the number of applicants, we may only be able to contact applicants who qualify for the shortlist, and we appreciate your understanding.

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