Frontline Roles:
Be Part of Something Bigger at Ingenia
At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.
We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.
Your Next Opportunity
We're on the lookout for a full-time Guest Experience Supervisor to join our team at our Tomakin Holidays site.
Reporting to the Park Manager, you'll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it
Tomakin is a peaceful coastal village on the NSW South Coast, nestled between the Tomaga River and the Pacific Ocean. It's known for its pristine beaches, calm river for kayaking and fishing, and relaxed holiday vibe, making it ideal for families and nature lovers
Why You'll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
Employee referral, employee of the month, and employee of the year rewards
Flexible work schedules to suit your lifestyle
Retailer discounts
In this Role, You'll
Lead the Front Office team by allocating tasks, supervising work, and ensuring smooth daily operations.
Deliver exceptional guest service through warm welcomes, efficient check-ins/outs, and promoting park amenities and activities.
Drive sales and bookings by converting walk-ins, upselling experiences, and promoting other Ingenia destinations.
Coordinate holiday activities by planning, setting up, and supervising programs that create fun, safe experiences for guests.
Manage admin tasks including payments, guest queries, maintenance logging, and using systems like Newbook and MS Office.
You're Likely a Match If You
Team Collaboration & Guest Focus – Work cooperatively with others and build strong relationships by exceeding guest expectations.
Proactive & Quality-Driven – Take initiative, act promptly, and maintain high standards across all tasks with attention to detail.
Inclusive & Organised – Value diverse perspectives, plan effectively, and manage time and resources to meet goals.
Confident Decision-Making – Analyse information, evaluate options, and make timely, informed decisions to support operations.
Reliable & Empathetic Style – Bring integrity, a can-do attitude, and a calm, safety-conscious approach to hands-on work.
You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.
Our Recruitment Process
We keep things simple and supportive:
Apply via our website; no cover letter needed
Quick phone chat and interview with your future manager
Background checks
Offer and onboarding; welcome aboard
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Let's Create Amazing Experiences Together
Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.
Check out what life at Ingenia looks like on our LinkedIn page.