Full-time Mon to Fri 8.00 am to 4.30 pm Paying up to $70K super (depending on exp) Street parking | Variety | Career progression opps Your Employer Is proud to be a 100% Australian owned family business who manufacturers and supplies bespoke packaging (mostly within the food industry). They've been providing quality products to their loyal customers for more than 50 years. Their approach to customer service and technology, coupled with their forward-thinking ethos, is why they are still experiencing growth after all these years. Your role Business is BOOMING! That's why your expertise as a Customer Service Representative is required. You will be working alongside likeminded team members who understand that providing excellent Customer Service, has contributed to the long-term success of the business. You will be facilitating a seamless process, using your computer skills and outcome driven energy, all while delivering a positive customer experience. The golden rule is " if we can keep the customers happy, we will all grow". What's great about this role Small, passionate, fun & energised team Annual salary reviews End of year celebrations Street parking available System training will be provided Snapshot of Duties Have a thorough understanding of all products & services on offer Ensure the CRM system is updated and accurate Process customer orders via email, text or phone Liaise with sales reps to ensure orders are prepared and delivered in a timely manner Schedule transportation Follow up to ensure deliveries have occurred on time and receiving PODs Contribute to end of month procedures Other general administrative tasks, as required Skills and Experience we're looking for Previous similar CSR exp is essential Computer savvy - CRM exp is essential Confident communicator Attention to detail and accurate data entry skills A can-do attitude/solution based problem solver You're a "people person" who goes the extra mile How to Apply All applications are to be submitted online - click APPLY. If you would like to join a friendly dynamic team and work for a company that is passionate about sustainability then this is the role for you. VVK351-4