Communications & Marketing AssistantHead Office – Dual Venue Nightclub & Bar Group
Are you an energetic, organised communicator who thrives in a fast-paced hospitality environment?
We're looking for a Communications & Marketing Assistant to join our Head Office team and support two of the city's busiest and most iconic nightlife venues - Botanica Bar & The Den Salamanca.
About the Role
In this dynamic position, you'll be the first point of contact for our guests—managing all external communications, responding to enquiries, coordinating bookings, and supporting the delivery of private functions and events.
You'll work closely with our Head of Operations and Marketing to ensure our operations run smoothly and our brand voice remains strong, consistent, and engaging.
The right candidate will have a strong affinity for creating relevant content that captures the essence of the brand that aligns with the businesses current goals.
What You'll Do
Manage all guest communications across email, phone, and social platforms
Coordinate event and function bookings from enquiry through to execution
Maintain a professional, friendly, and brand-aligned tone in all written communication
Assist the marketing team with content creation, social media scheduling, and promotions
Prepare communication templates, guest information packs, and booking documentation
Support day-to-day administrative operations in a fast-moving environment
Collaborate with venue management to ensure seamless service and guest satisfaction
What We're Looking For
Excellent written and verbal communication skills
Strong organisational abilities and attention to detail
Experience in hospitality, events, marketing, customer service and/or admin
Confidence managing multiple tasks and tight deadlines
A proactive mindset and willingness to jump in wherever needed
Familiarity with social media platforms and basic marketing principles
Friendly, resilient, and able to perform well in a high-energy environment
High-level customer service skills, with the ability to confidently and enthusiastically manage customer expectations and requirements
Why Join Us
Work behind the scenes of two thriving nightlife venues
Be part of a supportive, collaborative Head Office team
Opportunities for professional development in communications, events, and marketing - with dedicated 1 on 1 training with our head of department
A role with variety, responsibility, and plenty of room to grow
Part-time position: minimum requirements Monday/Wednesday/Friday.
Due to the nature of the role and hospitality industry a successful candidate may be required to work public holidays/weekends/late nights to assist with events & marketing.
Position is open to all candidates.
Applicants able to commence with an immediate start are preferential.
If you're a motivated communicator who loves hospitality and thrives on creating great content and guest experiences, we want to hear from you
Please submit your resume and a cover letter detailing why this is the perfect position for you
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