Guest Experience Host
Deliver exceptional customer experiences in a dynamic and growing vacation ownership company. Our dedicated associates help the company achieve its mission to put the world on vacation.
We are seeking a Guest Experience Host to join our team. As a key member of our operations team, you will be responsible for greeting and registering guests, providing information on local area attractions, and completing all department related paperwork.
You will work closely with the resort operations team to provide a high level of service and seamless transition for guests through the check-in process. You will also be required to meet targets and KPIs as set by the business.
The successful candidate will have previous experience within a similar hotel position, genuine passion for customer service, and excellent communication skills. They will also be enthusiastic, self-motivated, and positive, with immaculate presentation and professional grooming standards.
This is an exciting opportunity to build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits include professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, and great career development opportunities.
Hospitality is at the heart of everything we do, and here you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. Join our global team and build a career where memories start with you.
* Greet and register owners and guests
* Provide information on local area attractions
* Complete all department related paperwork
* Work closely with the resort operations team
* Meet targets and KPIs