Are you an experienced applications specialist looking for a new challenge? Do you thrive on solving complex problems and making systems work better?
We have an exciting opportunity for a ERP Support Specialist to join our IT team. As an ERP Support Specialist, you will play a key role in optimising critical business systems that keep our resort running smoothly.
Key Responsibilities:
* Provide Level 1 and Level 2 support for Technology One ERP modules
* Investigate and resolve data, configuration, and integration issues between Technology One and related systems
* Manage user access, security, workflows, and process rules according to business policies
* Monitor ERP system health and performance, proactively identifying and addressing issues or escalating to vendors as needed
Requirements:
* Bachelor's degree in Information Technology, Computer Science, Business Systems, Accounting, or a related field
* 2+ years' experience in an ERP or application support role within a complex business environment
* Hands-on experience with Technology One (Finance, Supply Chain, EAM, or similar ERP systems)
* Familiarity with ITIL incident management, problem management, and change management processes
What We Offer:
* Convenient St Leonards location close to transport, cafés, and amenities
* Work from home every Friday for the perfect work-life balance
* Be part of an exciting digital transformation across one of Australia's leading resort operations
* Supportive and collaborative culture within a values-led organisation
* Free on-site gym and subsidised fitness classes
About Our Organisation:
We are a leading resort operator dedicated to sharing the wonder of Hamilton Island with the world. Our mission is to create wonder-filled experiences for our guests, employees, and community.