Patient Services –
Armidale Hospital
Employment Type:
Temporary Full Time until January 2027
Position Classification:
Administration Officer Level 2
Remuneration:
$66,608.03 – $68, Superannuation
Hours Per Week:
38
Requisition ID:
REQ634794
Location:
Armidale
Applications Close:
Sunday 8th February 2026
Making a difference through compassionate administration
Where You'll Be Working
Armidale Hospital offers a diverse, inclusive, and supportive workplace, with free on-site parking and a strong focus on teamwork and community.
You will be part of the Patient Services Department, a close-knit and collaborative team that works across the hospital, liaising with multiple departments to support patients and their families. The team culture is welcoming, respectful, and outcome-focused, with staff working together to achieve positive experiences for everyone who comes through the hospital.
About The Role
This is a varied and engaging role providing leave coverage across a wide range of administration positions throughout the hospital. You will work across different departments, communicating with staff at all levels of the organisation, as well as patients and their families.
This position offers a unique opportunity to gain a broad understanding of hospital operations and hands-on experience in multiple administrative areas — making it an excellent stepping stone for future career opportunities within health. The role is worked Monday to Friday, with shifts typically starting from 7:00am and finishing by 5:00pm, working 8 hours within that timeframe. The role involves both independent work and collaboration within teams, with no travel required.
About You
You will provide an efficient and effective administrative and clerical service, delivering high-quality customer service as a first point of contact via telephone, email, and face-to-face interactions with patients and families.
We're Looking For Someone Who Is
* Adaptable and open to change
* Friendly, approachable, and proactive
* Organised, reliable, and customer-focused
Previous experience in administration and customer service is highly regarded; however all training will be provided.
Support, Training & Development
Upon commencement, you will receive comprehensive training across a range of administrative functions within the hospital, equipping you with the skills needed to succeed in the role. You will be supported by the Patient Services Manager and other managers across the facility, who provide hands-on training, guidance, and ongoing assistance. Mandatory training is provided, with opportunities to apply for further professional development as they arise.
Benefits & Team Culture
The Patient Services team is known for its strong sense of connection and support. The team enjoys celebrating achievements, birthdays, and life events — often with shared morning teas (and cake). Feedback is welcomed and encouraged through the Patient Services Manager or senior leadership, and the varied nature of the role provides exposure to multiple areas of the hospital, supporting career growth and advancement.
As this is a full-time temporary role, additional shifts may be limited; however, upon completion of the contract, there may be opportunities to join the casual pool, opening access to further shifts.
What We Can Offer You
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
* Sustainable Healthcare: Together towards zero
* Proximity to shopping and other services
* 4 weeks annual leave (pro-rata for part time employees)
* Salary packaging options - up to $11,600 plus novated leasing
* Fitness Passport for health and well-being - discounted gym options for you and your family
* Employee Assistance Program (EAP) for staff and family members
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
For role related queries or questions contact Melissa Hanson on
Additional Information:
* An eligibility list will be created for future temporary full or part time vacancies.
* This position is full time; however, part time/job share arrangements may also be considered.
* To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
* At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact for confidential support to ensure an equitable, barrier-free application process.
Information For Applicants
Applicants will be
assessed against the essential requirements and selection criteria
contained within the position description (link below). For assistance addressing selection criteria visit:
Stepping Up Website
is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:
This is a Category A position.
Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging:
is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or
Hunter New England Health employees may be
eligible for a range of
benefits
such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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