Description Are you passionate about payroll, thrive in a fast-paced environment, and enjoy working in a highly successful team? If so, we have an exciting opportunity for a Payroll Assistant to join our team based at our North Ryde, Sydney office. This is a permanent role with a hybrid work arrangement. Reporting to the Payroll Team Leader, you will be responsible for the timely and accurate setup and maintenance of employee records for all Downer employees. This includes processing new hires, employee transfers, and updates to employee details. The role requires strong problem-solving and analytical skills to resolve payroll issues raised through the Customer Support System, along with a commitment to delivering exceptional customer service to ensure desirable outcomes. Key Responsibilities Work as part of a cohesive team to meet all required deadlines and service levels outlined in the Service Level Agreements. Perform weekly and fortnightly maintenance of filing and storage of documentation via secure digital channels. Administer and enter records into the relevant HRMS. Ensure data integrity through a high level of accuracy and attention to detail. What you will bring 1-2 years of experience in payroll data entry or business services, preferably within a large complex organisation operating in a fast-paced, high-volume environment. Proactive, customer-centric approach to understanding and solving stakeholders’ queries and issues. Experience supporting a Payroll/HR function in businesses organisations with multiple Modern Awards/Enterprise Agreements (EAs) is advantageous. Experience working within a Business Partnering model, with a demonstrated ability to build effective relationships with internal stakeholders, such as Finance and Business Unit Operations. Benefits of Working with Downer: Work with an ASX listed company; working with market leaders. Grow your career with us, we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning: Professional development programs Access to professional memberships and industry networks Be part of a team that cares, we foster a work environment built on support that is flexible around our employee’s wellbeing needs: Parental leave Employee Assistance Program Programs promoting diversity and inclusion A range of Corporate Benefits, including: Discounted services (car hires, hotels, insurance, retail stores, gyms) Salary sacrifice superannuation At Downer, our approach to diversity is what sets us apart. Our people can be their best by bringing their most authentic selves to work every day. Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it’s these differences that are Downer’s greatest strength. As an inclusive employer, we welcome applications from everyone.