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Room attendant

Highgate
Room Attendant
Posted: 29 July
Offer description

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Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenues. Highgate provides expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and uses industry-leading revenue management tools to optimize performance and asset value. With an experienced management team, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Position Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

* Thoroughly clean guestrooms according to standards.
* Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
* Remove trash and dirty linen from guestrooms and hallways.
* Keep hallways, public areas, and closets clean and vacuumed.
* Restock housekeeping supplies for the next day.
* Replenish chemical bottles.
* Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
* Report maintenance issues immediately.
* Handle Lost and Found items according to standards.
* Ensure overall guest satisfaction.

Qualifications

* High School diploma or equivalent preferred.
* Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
* Ability to stand for entire shift.
* Effective verbal and written communication skills; friendly and courteous demeanor.

Additional Details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Hospitality

Referrals can double your chances of interviewing at Highgate. Get notified about new Room Attendant jobs in Greater Cleveland.

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