Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
We are
Real people who are passionate and proud
Caring and respectful; and
Tenacious problem solvers
We are currently looking for a Buys and Loans Operator to join us at in our Goodna store, in a full time capacity.
About the role
Accurately perform day-to-day transactions in our Buys and Loans department
Ensure KPI targets are achieved through actively seeking pricing feedback and trends
Building lasting relationships with our customers by actively listening to and understanding their needs
Effectively communicate pricing, valuation and pawnbroking machinations to our loyal customers; and
Perform all transactions in line with company and legislative requirements.
About you
Proven customer service experience, ideally within a retail environment
Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware
Confidently able to negotiate with our devoted customers for a win/win outcome
Strong communication skills that build rapport, trust and demonstrate compassion; and
Are interested and have the ability to discuss and clearly explain contract details with customers.
What's on Offer
Outstanding team culture
Bonus structures
Training and career development opportunities
Health Insurance Discounts (Bupa & HBF)
30% Store Discount
Plus, much more.
We will start shortlisting for this position immediately!
So, keep your phone nearby! You could be hearing from us soon.
We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we've come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.