Blend AI Sydney, New South Wales, Australia
Chief Operating Officer
Blend AI Sydney, New South Wales, Australia
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Blend AI is a venture-backed SaaS platform that uses machine-learning to help ecommerce merchants spend smarter across Google, Meta, TikTok and beyond. We operate globally, and now need a seasoned operator who can turn strategy into disciplined, scalable execution.
Why this role matters
Working directly with the Co-Founders, the COO is the organisational cornerstone: you will plan, organise, direct, control and review day-to-day operations while shaping the long-range plan. Every department - Product, Engineering, Revenue and People—will look to you for clarity, cadence and accountability.
What you’ll be doing
* Set policy, standards and objectives – Craft annual KPIs, service-level targets and governance frameworks.
* Direct daily operations – Run the weekly exec cadence, remove blockers and ensure we hit sprint, revenue and retention goals.
* Formulate and adjust strategy – Track market signals (e.g. ad-platform API changes) and redeploy resources to protect service continuity and fuel innovation.
* Allocate resources – Own P&L, capex and opex budgets; approve major vendor contracts, hiring plans and R&D spend.
* Lead cross-functional collaboration – Chair product launches, security incidents and enterprise deals; keep information flowing freely.
* Represent Blend AI externally – Negotiate with partners, brief investors and regulators, and speak at industry events.
* Prepare reports and forecasts – Deliver board packs on ARR, churn, burn and runway; maintain an 18-month rolling cash-flow forecast.
* Build and develop senior talent – Hire, mentor and succession-plan for VPs/Directors; run quarterly performance and compensation reviews.
* Oversee specialist corporate functions – Ensure best practice across FP&A, people ops, compliance and commercial contracts.
What you’ll bring
* Bachelor’s degree in business, engineering or similar or at least five years’ senior-executive experience in a high-growth tech business.
* Demonstrated success scaling a SaaS company.
* Strong background in ad-tech, performance marketing or e-commerce enablement.
* Experience with AI/ML product operations.
* Mastery of data-driven decision-making: retention cohorts, LTV/CAC, unit economics.
* Proven ability to build and lead distributed teams across multiple time zones.
* Strong commercial acumen—skilled at negotiating enterprise contracts and raising capital.
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Advertising
* Industries
Software Development
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