Your Mission
A KARL STORZ Onsite Endoscopic Specialist (OES) is located at one healthcare facility, working independently from other KARL STORZ colleagues but with a broader multidisciplinary team in a hospital. Key responsibilities will include, but may not be limited to:
* Face-to-face client support, including Operating Room, Sterilisation Department and Biomedical Engineering
* Daily maintenance and management of the client’s KARL STORZ devices
* Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot camera and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
* Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
* Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
* Tasks will vary depending on the agreement with the account and will generally include:
o KARL STORZ camera tower/system set-up and support;
o Inspection, repair, troubleshooting, and replacement of KARL STORZ devices;
o Monitoring, reporting, and facilitating repair/exchange transactions.
Your Talent
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
* a diploma or bachelor’s degree in a related discipline preferred, however not essential
* previous experience in medical devices and instrumentation is desirable
* sound troubleshooting skills
* the ability to understand and impart technical knowledge across a broad portfolio of products
* excellent communication skills, being able to work with different personalities in a hospital/ theatre environment
* familiarity with hospital/surgical environments and Australian standards AS5369, AS3551 and AS3200 will be highly regarded
* MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
* The role requires a NSW Working With Children Check and Police Check, as well as relevant vaccinations to work within a NSW Health facility
Your Benefits
* Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
* Birthday Benefits
* Transport Allowance (if applicable to role)
* Onsite Parking
* Accessibility to Public Transport
* Flexible Work Arrangements
* Wellness Programs and Activities
* Professional Development Opportunities
* Global Exposure & Business Travel Opportunities (if applicable to role)
* All other statutory benefits