BX Bunka Australia, specifically Steel-Line Garage Doors is looking for a competent individual to fill the role of Customer Service Assistant on a permanent full-time basis working out of their Geelong Branch.
Duties and responsibilities:
• Answer and direct incoming phone calls, ensuring messages are accurately conveyed while
maintaining confidentiality.
• Support financial processes by coding invoices, verifying delivery documents, and ensuring
timely payment matching and invoice submissions.
• Assist the Manager in handling branch petty cash responsibilities.
• Prepare and distribute customer invoices, ensuring they are posted promptly.
• Provide assistance with job management, material procurement, and document preparation.
• Ensure high accuracy in all data entry tasks.
• Coordinate appointment schedules when necessary.
• Maintain organised filing systems for easy retrieval of documents.
• Help coordinate service schedules for technicians and ensure accuracy in subcontractor invoices.
• Manage incoming mail and compile outgoing mail for weekly dispatch to Head Office.
• Attend meetings when requested and document key notes and action items.
• Archive records according to legal and organisational requirements.
• Stay informed and comply with company policies, procedures, and internal systems.
• Undertake additional duties as assigned by management.
• Data/Order Entry.
• Builder Liaison.
• Scheduling.
The successful candidate will have:
• A level of skills commensurate with 2-3 years of administration experience.
• Strong technical and problem-solving skills and setting of priorities.
• Demonstrated ability to exercise good time management.
• Excellent interpersonal skills.
• Sound coordination and communication skills.
• Computer skills are essential.
Our amazing business growth demonstrates that our simple philosophy of having great people and great partners, works.
If you are looking for a rewarding career and believe you are the right person to fill this position, please submit your resume and cover letter.