Marketing Operations & Planning Manager
As the Marketing Operations & Planning Manager, you will be the primary engine driving the operational excellence of the Marketing, Content, and Comms team. Reporting directly to the CMO's Chief of Staff, you will sit at the intersection of strategy, resource planning, and execution.
Key Accountabilities
* Strategic Planning Support: Assist the Chief of Staff in driving the annual strategy and quarterly planning cycles, ensuring inputs from the wider Marketing, Content and Comms team, Finance, HR, and Product are synthesised into actionable roadmaps.
* Operational Rhythm: Own the operating beat of the team, managing the tracking of OKRs and performance metrics to ensure the team is delivering on its promises to the business.
* Business Casing & Investment Logic: Support the development of robust business cases for new initiatives, defining the problem, outlining the size of the prize, and collaborating with stakeholders to model potential ROI.
* Budget & Financial Governance: Partner with the Chief of Staff and Finance to manage the quarterly budget process, ensuring accurate tracking of spend, outcomes, and ROI across Residential and Commercial businesses.
* Cross-Functional Momentum: Build strong relationships with cross-functional peers to streamline workflows and remove silos, ensuring the Marketing, Content and Comms team are aligned with broader company goals.
* Team Culture & Enablement: Partner with the Chief of Staff and HR to execute initiatives that drive team engagement, development programs, and high-performance reward systems.
* Process Optimisation: Continuously identify friction points in how we work, leveraging tools and automation to improve efficiency and team agility.
Our Ideal Person
Essentials
* Experience: Minimum 5 years of professional experience in a fast-paced environment. You may have completed a structured Graduate Program for a Consulting or large Enterprise company, or you are driving strategy / planning within a leading creative agency.
* Commercial Acumen: Comfortable with business case thinking, able to pull together data and narrative to justify investments or strategic shifts.
* Delivery: Structured and organised, able to plan and drive project outcomes, delivering on deadlines and gateways.
* Tooling Proficiency: Expert-level experience with project management tools (e.g., Asana, Monday.com, JIRA) and a high level of comfort with financial tracking software and Excel/Google Sheets.
* Action-Oriented Mindset: Builds solutions, schedules meetings, and drives completion rather than merely identifying problems.
* Business Breadth: Understands marketing budgets, P&L impacts, product roadmaps, and communication strategy integration.
* People & Influence: Exceptional interpersonal skills, able to navigate complex stakeholder landscapes and influence peers who may be more senior.
* Analytical Rigor: Strong proficiency in data synthesis and financial tracking, turning complex inputs into executive-level updates.
* Education: Bachelor's degree in Business, Finance, Marketing, or a related field.
Preferred
* Experience in Tech, Media, Real Estate, or a high-growth SaaS environment.
* Exposure to structured problem-solving and change management frameworks, balancing logic with people alignment.
* Experience leveraging AI tools to accelerate workflow, automate routine tasks, and synthesise large amounts of information for faster decision-making.
Equity, Diversity & Inclusion
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures, faiths, sexual orientations, and gender identities. We are committed to providing an equitable recruitment process for people with disabilities. If you require adjustments during the process, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356.
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