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Dental receptionists

Gosford
Smile On Clinics
Receptionist
Posted: 1 April
Offer description

Dental Receptionists & Dental Assistants – Join Our Mingara Team!

Be part of something special!

Mingara Dental & Implant Centre, proudly part of the Smile On Clinics group, is an established and respected practice committed to delivering exceptional dental care to our community.

We are seeking enthusiastic Dental Receptionists and Dental Assistants to join our friendly, patient-focused team.

About Us

At Smile On Clinics, we’re more than just a dental group – we’re a community. Guided by our values of Integrity, Compassion, Communication, and Teamwork, we provide world-class dental care in modern, patient-centred facilities.

Mingara Dental & Implant Centre has been trusted by families in the Central Coast region for many years, offering comprehensive dental services in a supportive and caring environment. With the latest technology and a strong reputation for clinical excellence, we create a place where patients feel valued and staff feel supported and inspired.

Essential Criteria – Dental Receptionist

Patient Care & Communication

* Warm, professional interpersonal skills with a strong customer service focus

* Ability to manage patient enquiries, bookings, and follow-ups with empathy and efficiency

* Proven ability to make patients feel valued and cared for

Administration & Reception

* Experience in reception/administration, ideally in dental or healthcare

* Proficiency in scheduling systems, patient record management, and payment handling

* Strong organisation and time management skills

Compliance & Safety

* Knowledge of privacy, confidentiality, and accurate record-keeping

* Awareness of infection control and workplace safety protocols

Teamwork, Mentorship & Initiative

* Collaborative team player who supports colleagues

* Willingness to mentor junior staff and adapt to changing priorities

* Problem-solving skills with initiative to improve patient/practice outcomes

Essential Criteria – Dental Assistant

Clinical Excellence

* Certificate III or IV in Dental Assisting (or working towards completion)

* Strong chairside assisting skills with high infection control standards

* Experience in sterilisation, instrument preparation, and clinical setup

Patient Care & Experience

* Compassionate and supportive approach to patient care

* Ability to reassure patients and ensure comfort throughout treatment

* Dedication to creating a safe, positive patient experience

Administration & Practice Support

* Ability to maintain accurate clinical notes

* Competence in stock control, ordering, and patient record systems

Compliance, WHS & Quality

* Understanding of WHS, infection prevention, and quality assurance standards

* Commitment to following practice policies and accreditation requirements

Teamwork, Leadership & Development

* Ability to collaborate with dentists, hygienists, and reception teams

* Willingness to mentor and support colleagues

* Commitment to ongoing training and professional growth

Why You’ll Love Working With Us

✅ Competitive pay aligned with experience
✅ Supportive, friendly, and collaborative team culture
✅ Ongoing training, mentoring & professional development
✅ Real career pathways with a respected, growing dental group

Whether you’re an experienced professional or at the beginning of your dental career, if you have a positive attitude, strong communication skills, and a genuine passion for patient care – we’d love to hear from you!

How to Apply

Click ‘Apply Now’ through Seek and upload your CV along with a tailored cover letter addressing the role you’re applying for and the questions below:

For Dental Receptionist applicants:

* Why do you want to join Smile On Clinics?

* Share an example of how you’ve provided exceptional customer service.

* How do you stay organised managing a busy reception with multiple enquiries?

* What scheduling systems or software have you used?

* How do you ensure confidentiality and professionalism with patient information?

For Dental Assistant applicants:

* What inspired you to become a Dental Assistant and why Saratoga Dental?

* Share an example of how you supported a dentist chairside to create a positive patient experience.

* How do you approach infection control and clinical standards?

* What steps do you take to ensure patient comfort and care?

* How do you work as part of a team in a busy practice setting?

Only shortlisted applicants will be contacted.

For enquiries, please contact *******@smileon.com.au

Join the Smile On family at Mingara Dental & Implant Centre – where bright smiles and caring teams come together!

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