Overview
Up to $35 p.h. + Mileage reimbursement rate.
IT Field Engineer - Casual
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About Unisys
Unisys is a global IT company delivering secure, high-performance technology solutions. Joining their diverse team means building on your skills, working with leading technologies, and gaining valuable experience for a lasting career in IT.
About the role
As an IT Field Engineer, you will be responsible for installing, diagnosing, maintaining, and servicing computer-related products at client sites and depot locations. This includes desktops, laptops, printers, network devices, standard software, and low-end servers.
You'll work on a variety of assignments ranging from routine service calls and hardware break-fix through to more advanced activities such as reloading and re-imaging PCs/laptops, and optimising hardware/software networking products. Guided by Help Desk or Service Desk teams, you'll apply your own knowledge to resolve issues that cannot be fixed remotely, ensuring client satisfaction at every step.
This role provides hands-on variety and is a genuine stepping stone into long-term IT career opportunities at Unisys.
Key responsibilities
* Perform service calls across a wide range of IT equipment
* Carry out basic installations and upgrades
* Provide hardware break-fix, troubleshooting, and component replacement
* Complete installs, moves, adds, and changes in client environments
* Provide desk side support for personal computers and associated software
* Support printers and low-end servers as required
* Handle routine, non-complex technical problems and escalate where needed
* Maintain professionalism and deliver excellent customer service throughout each interaction
What we're looking for
* A+ certification or equivalent (highly regarded)
* Strong knowledge of desktop hardware and software, including Microsoft applications
* Basic troubleshooting and repair ability, with hands-on toolkit experience
* Valid Australian driver's licence and reliable vehicle
* Ability to obtain a Working with Children Check and National Police Clearance
* Australian citizenship (required for security clearance)
What you can expect
* Commencing early October 2025
* Casual role with days and hours dependent on client service needs (generally 8.30am - 4.30pm)
* Comprehensive onboarding, including vendor-specific training and in-field shadowing
* Exposure to a wide range of IT environments and technologies
* Opportunities to progress your IT career within Unisys' global network
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