Claims Team Lead
Lead and mentor a supportive claims team within a growing brokerage.
Work across diverse claims including workers compensation, motor and property.
Full-time Midland role | $90k - $100k + super | Training and growth opportunities.
Who will you be working with?
You'll be joining a well-established insurance brokerage that has recently doubled its client base through two major acquisitions.
The business employs around 47 staff and has a strong focus on workers' compensation in WA, alongside motor, farming, and farm motor claims.
You'll lead a close-knit team of five, including full-time and part-time members, who are passionate about delivering great outcomes for clients in a fast-paced environment.
What are the benefits?
Salary range of $90,000 – $100,000 + super
Full-time position based in Midland
Supportive leadership team and professional environment
Training and development provided for emerging leaders
Be part of a growing, forward-thinking business
Work in a collaborative, team-focused culture
What will you be doing?
Lead, coach, and manage the claims team to deliver exceptional service.
Assist with the resolution of complex claims (final decisions remain with insurers).
Liaise confidently with clients, insurers, and brokers.
Represent the claims function at internal meetings and contribute to process improvement.
Support workflow management and ensure efficient team operations.
Help foster a positive, productive team culture.
What do you need?
Experience in claims (workers' compensation or property preferred).
Strong communication, negotiation, and interpersonal skills.
Ability to manage high volumes of work with resilience and professionalism.
Previous leadership experience ideal (training provided).
Confidence and initiative to manage your own workload effectively.
A professional, client-focused approach.
If you think this could be the role for you then please apply now
Or, if you have any questions, please contact Sarah Roberts on ************.
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