Are you a skilled leader looking for a challenging opportunity to drive sales and operations in a fast-paced retail environment? We have an exciting role available for an Assistant Store Manager at our Atherton store.
This is a mid-senior level position that requires a strong passion for customer service, team management, and results-driven performance. As an Assistant Store Manager, you will be responsible for leading a team of 10-20 team members located at the Inside the Home Department, ensuring efficient and organized daily operations, sales, and high-volume stock management within your specialist area.
You will work closely with fellow leaders in Service, Inside the Home, Builders, and Lifestyles & Garden departments while reporting directly to your Operations and Complex Manager. Your role will involve:
* Setting an example of best service and supporting the team to deliver friendly and helpful advice to customers;
* Coaching the team on the right service behaviors and developing their skills to meet business objectives;
* Recruiting, Training, and Developing new team members to ensure a motivated and productive workforce;
* Maintaining H&S standards across your department and store by identifying and addressing potential hazards;
* Actioning customer feedback to improve the end-to-end customer experience;
* Coordinating Stock, Visual Merchandising, and Replenishments to optimize sales and profitability.
To succeed in this role, you will need:
* A minimum of [X] years' experience in supervising teams in a fast-paced retail environment;
* A proven track record of driving sales growth and improving operational efficiency;
* Strong communication and interpersonal skills to build relationships with colleagues and customers;
* An ability to work effectively under pressure and prioritize tasks to meet deadlines;
* A commitment to delivering exceptional customer service and a passion for helping others achieve their goals;
* A willingness to learn about new products and stay up-to-date with industry trends.
We offer a competitive salary package, opportunities for career advancement, and a supportive work environment that fosters collaboration and innovation. If you are a driven and customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Benefits include:
* A team discount at our stores and other Wesfarmers brands;
* Free standard OnePass membership offering exclusive discounts and benefits;
* Access to over 100+ team member benefits across health, shopping, travel, and more;
* 12 weeks paid parental leave for all employees regardless of gender;
* Festive gifts, discounted food and drinks at our cafes, and traveling store team member opportunities;
* Training and development programs to help you grow professionally and personally.
We strive to create a workplace where everyone feels valued, respected, and supported. We welcome applications from diverse candidates and are committed to providing equal employment opportunities for all.
About Us
We are a leading retailer of home improvement and lifestyle products in Australia and New Zealand, dedicated to delivering exceptional customer experiences and building strong relationships with our communities.
Seniority Level: Mid-Senior
Employment Type: Full-time
Job Function: Sales and Business Development
Industry: Retail